Service Guide

Customer Care For Your Home

Homes by John Bruce Robinson’s Service Guide will help you see available warranty options for issues that may appear in your new home. Click on the link below to view the Tarion performance construction guide line.


Tarion Construction Performance Guidelines

The Guidelines provide objective and uniform criteria that set out the minimum performance required in the construction of new homes in Ontario . They relate to work and materials deficiencies and complement the Ontario Building Code. In any case where a guideline is not consistent with a provision of the Ontario Building Code, the Ontario Building Code will prevail.

Tarion Warranty Information

Tarion Warranty Corporation is in place to protect new home buyers and regulate new home builders. The New Home Warranties Plan Act outlines the warranty protection that new home builders must provide to their customers. Tarion helps ensure that builders follow the legislation put in place and protect customers when builders fail to fulfill their warranty obligations.